date: // code: 84122 // ٬ // // //

Claiming for a flight delay? Don’t always go to the airline named on your booking

A new court ruling means passengers shouldn’t necessarily go to the airline listed on their booking documents when claiming for delays.

Claiming for a flight delay? Don’t always go to the airline named on your booking

Under EU regulations, a passenger can claim compensation from the ‘operating air carrier’ when their flight is delayed or cancelled at short notice – but the European Court of Justice (ECJ) has ruled that this ‘operating air carrier’ may not always be the airline on passengers’ booking documents if for example, another airline has chartered the flight.

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