Consumer Watch: Avoiding airline doublespeak
Tuesday, 25 September , 2018 4 ماه قبل ٬

Consumer Watch: Avoiding airline doublespeak

Be sure to read the fine print on the airline’s website to check the specific “upgrades” you’ve paid extra for. A bit of extra legroom is all you get when booking “Economy Plus” on United, “Main cabin Extra” on American or “Comfort +” on Delta. Eyeballs out, please.

Airline passenger complaints analysed
Tuesday, 25 September , 2018 4 ماه قبل ٬

Airline passenger complaints analysed

The rest of the 10 top irritations were: people who go to the toilet too much during the flight (heaven forbid); people who talk too much; people who do exercises in the aisle (oh yes, those people definitely exist and are on every flight); arrogant and demanding passengers who insist on being served first and constantly pester flight attendants (fair enough, they are awful); and ‘window hoggers’, who fiddle with the curtain for the duration of the flight.

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