Consumer Watch: Avoiding airline doublespeak
یکشنبه 20 خرداد 1397 4 ماه قبل ٬ ٬

Consumer Watch: Avoiding airline doublespeak

Be sure to read the fine print on the airline’s website to check the specific “upgrades” you’ve paid extra for. A bit of extra legroom is all you get when booking “Economy Plus” on United, “Main cabin Extra” on American or “Comfort +” on Delta. Eyeballs out, please.

Timeline unclear for Star Alliance’s new integrated passenger systems
دوشنبه 14 خرداد 1397 4 ماه قبل ٬ ٬

Timeline unclear for Star Alliance’s new integrated passenger systems

Star has rolled out the early stages of the DSP; it demonstrated a functionality during the media briefing that would allow a customer booking connecting flights through one member to make a seat selection on another member’s flight. “We need to understand how we can leverage technology, particularly digital technology, to help the customer experience,” Goh said.

Virgin America’s Final Flight Takes Off into the Night Sky
چهارشنبه 5 اردیبهشت 1397 5 ماه قبل ٬

Virgin America’s Final Flight Takes Off into the Night Sky

On Tuesday tonight, Virgin America’s last ever flight departed, marking the end of an era for Richard Branson’s San Francisco-based startup carrier. VX1948 is the airline’s last revenue departure, from San Francisco International Airport (SFO) at 9:32 p.m. marking the last departure for the carrier. Around 11:01 p.m. the flight arrived in Los Angeles.

100s of passengers stranded when airline ends Mexico service
دوشنبه 27 فروردین 1397 5 ماه قبل ٬

100s of passengers stranded when airline ends Mexico service

Sun Country, based in Eagan, Minnesota, said the flights from Los Cabos and Mazatlan that were canceled Saturday were the last of the season. Sun Country spokeswoman Kelsey Dodson-Smith said the airline couldn’t send another plane to collect the stranded passengers because it would mean canceling other flights to other destinations, The Star Tribune reported.

Travel Troubleshooter: How did this Galapagos flight get so messed up?
یکشنبه 19 فروردین 1397 6 ماه قبل ٬ ٬

Travel Troubleshooter: How did this Galapagos flight get so messed up?

I missed the LA-to-Quito flight because of flight delays outside of our control, which screwed up the Galapagos flight. I canceled the flight ahead of time and attempted to reschedule for a fee of $201. I received four new e-tickets from Mytrip with flight information for a flight with Ecuador’s national airline, Tame, confirming the rescheduling. But two days later, when I arrived at 7 a.m. for our 9 a.m. departure, an airline representative told me I wasn’t “on the manifest.” It turns out my reservation had been canceled. I bought tickets with another airline for the next flight out, five hours later, for an additional $1,100.

Gulf Air’s Dreamliner to fly London in June
شنبه 18 فروردین 1397 6 ماه قبل ٬

Gulf Air’s Dreamliner to fly London in June

Passengers will enjoy many improvements with the 787 families such as the largest windows of any jet, air that is cleaner, more humid and at a higher pressure for greater comfort, large overhead bins with room for more baggage, soothing LED lighting and technology that senses and counters turbulence for a smoother ride.

I took a $5,000 business class flight on Emirates Airlines — here’s why it’s worth every cent
دوشنبه 6 فروردین 1397 6 ماه قبل ٬ ٬

I took a $5,000 business class flight on Emirates Airlines — here’s why it’s worth every cent

I flew from New York City to Milan on Emirates in business class for a business trip.
Tickets for this flight usually start at around $5000.
The price of the ticket includes a ride to the airport and champagne and snacks in the airline’s lounge before boarding.
Business and first class passengers get to sit a level above economy passengers, which made boarding much better than usual.
While I was in the air, I enjoyed fancy meals and cocktails, a full bed, and great entertainment.

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